Returns & Refunds Policy

Mriigg, we want you to be satisfied with your purchase. Due to the personal and hygiene-sensitive nature of our products, please review this policy carefully before placing an order.

1. Return Eligibility

Returns are accepted only under the following conditions:

• The product is unused, unopened, and in its original packaging
• The return request is raised within 7 days of delivery
• Proof of purchase (order ID or invoice) is provided

2. Non-Returnable Products

The following items are non-returnable and non-refundable:

• Opened or used skincare, haircare, heel care, or cosmetic products
• Products damaged due to customer misuse or negligence
• Items marked as Final Sale / Non-Returnable
• Gift cards or promotional/free items

3. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, leaking, defective, or incorrect:

• Contact us within 48 hours of delivery
• Share clear photos or videos of the product, outer box, and invoice

After verification, we will arrange a replacement or refund, depending on product availability.

4. How to Request a Return

1. Email us at Info@mriigg.com
2. Mention your order number, product name, and reason for return
3. Attach images or videos (if applicable)

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